Why Does My Steam Download Keep Stopping

The basic problem: When updating a game through Steam, I get an initial spike of network activity, then the download stops.

That was at the time, by the end my download was at 800 kb/s and eventually took about 5+ hours and right now a download has been going on for about 3 hours for a 2.0 gb game, and it wont leave 97% and the download keeps starting and stopping by themselves. Steam Downloading Starts and Stops Basically, when updating or downloading a new game, it begins downloading, but then slows down and stops. Yeah mine keeps doing that. It never used to but I noticed over the last few days it has. Try going to Steam > Settings > Download (tab) and lowering the game server browser from what it is at. Nov 13, 2018 - Restarting the launcher once disabling these programs should allow any slow or stopped downloads to continue and can sometimes improve.

As displayed by Steam, the speed tapers off:

When looking at the actual network traffic, it spikes once, and then dies entirely:

Why Does My Steam Download Keep Stopping

Some notes here:

  • Once the download is down to 0, it stays at 0. Pausing and unpausing the download has no effect. To restart the download, I need to restart Steam.
  • Actual data is apparently received for that second, so it is not a case of total blockage. The next time I start Steam, the few MB of data I downloaded are still there. (In theory, I suppose I could get the 1GB download by restarting about 200 times...)

Now, the interesting parts: I can get a less unstable download by placing a severe throttle on the bandwidth.This way I can get a few hundred MB of data rather than about five MB. Nevertheless, it still eventually chokes.

I start the Steam client from a console. The output is rather verbose, but here's an example:

Why Does My Steam Download Keep Stopping On Android

The CAPIJobRequestUserStats - Server response failed 2 line is the only one that looks promising, but searching for it hasn't gotten me anywhere.

Steam

Additional information:

Steam Download Windows 7

  • Steam works perfectly on the Windows partition of the same machine.
  • The DNS troubles some have mentioned don't seem to be the issue - or at least, installing and restarting dnsmasq didn't do anything.

I am running Kubuntu 15.04 now, the problem was identical under Kubuntu 14.04 and 14.10. System information (as reported by Steam):

Any and all insight is appreciated at this point!

ErnirErnir

1 Answer

Turns out it was a problem solved by dnsmasq after all.

Steam free download

I can't tell you why it didn't cut it earlier, but on a fresh Ubuntu 15.10 install, I went through the following steps:

First, installing some libraries:

How To Fix Steam Download Issues

and then installing Steam. The speed displayed the same characteristics (initial spike, then nothing, as before). However, this time installing dnsmasq and restarting the service did the trick.

Steam Free Download

I consider the issue solved, although I would have preferred a solution that didn't involve a full OS reinstall.

Why Does My Steam Download Keep Stopping

ErnirErnir

Steam Download Issue

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